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WATEROAM
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  • About Us
    • Our Story
    • Our Impact
    • Our Highlights
  • Products
    • ROAMfilter™ Plus
    • ROAMfilter™ Ultra
    • ROAMfilter™ Mini
    • Water Test Kits
    • Homefilter Faucet
  • Solutions
    • Disaster Relief
    • Rural Development
  • Resources
    • Product FAQs
    • Product Video Tutorials
  • Get Involved
    • Support Myanmar
    • Play a Part
    • Support Us
    • Corporate Giving
  • Blog
    • The Global Water Situation
    • Facts about Water
    • Info on our Products
    • Impact Stories
    • Upcoming & Past Events
  • Contact
    • Wateroam HQ
    • Distributors
  • Store

Product FAQs

Have a question? We've got answers!

Water Filtration Systems
ROAMfilter Plus, ROAMfilter Ultra, ROAMfilter Mini

Technology & Features

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WHAT ARE THE PORE SIZES OF WATEROAM'S FILTRATION SYSTEMS?
All products have pore sizes of 0.02 micron.
WHAT IS THE TECHNOLOGY USED IN WATEROAM'S FILTRATION SYSTEMS?​
All products utilize advanced hollow-fibre technologies.
WHY USE ULTRA FILTRATION (UF) HOLLOW-FIBRE, INSTEAD OF CERAMIC FILTER (CF)?
As compared to CF, UF hollow-fibre can achieve a smaller and more uniform pore size. UF hollow-fibre is more lightweight, has a higher active surface area and thinner filtration layer. This enables the UF hollow-fibre to achieve a higher flow rate at lower pressure. To maximise durability, UF hollow-fibre needs to be kept moist even when not in use, whereas the CF does not have to be.
​

​​*UF has a smaller pore size range of 0.02 to 0.1 micron, while CF has a bigger pore size of 0.5 micron. This means that CF is incapable of filtering out viruses, which is the cause of diarrhoea. One of the most common issues of contaminated water consumption is daily diarrhoea, and we want to eliminate the cause through UF.
WHAT ARE THE SIZE AND DIMENSIONS OF THE ROAMFILTER PLUS?
Each ROAMfilter™ Plus Set includes:
1 x Box Packaging [75cm X 18cm X 18cm]
1 x ROAMfilter Plus [BSP ½’’ Female or 19mm]
1 x Reinforced PVC Hose (Long) [15mm ID to 19mm OD]
1 x Reinforced PVC Hose (Short) [15mm ID to 19mm OD]
3 x Pre-filter sponges
1 x ROAMfilter Plus User Instruction Kit 
1 x Accessory Pack 
1 x Hose connector [BSP ½’’ Male or 19mm]
1 x Hose connector [BSP ½’’ Female or 19mm]
1 x Permeate tap [BSP ½’’ Male or 19mm]
1 x Drain valve [BSP ½’’ Male or 19mm]
1 x Hose Strainer [BSP ½’’ Male or 19mm]
WHAT ARE THE SIZE AND DIMENSIONS OF THE ROAMFILTER ULTRA?
​Each ROAMfilter™ Ultra set includes:
1 x Filter Carton Box Packaging [145cm X 33cm X 28cm]
1 x PVDF  membrane cartridge
1 x Set of 3 Hoses [30mm ID to 32mm OD retrofit with C100 1’’ Camlock Female Coupling] 
1 x 750W submersible pump
1 x 400W submersible pump
1 x Set of Pipings & Manual Valves [retrofit with C100 1’’ Camlock Male Coupling]
1 x Flow meter
1 x Pressure gauge
1 x Accessory Carton Box Packaging [58.5cm X 48.0cm x 36.5cm]
HAVE YOUR FILTERS BEEN LABORATORY TESTED?

Use & Maintenance

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WHAT IS THE LIFESPAN OF WATEROAM'S FILTRATION SYSTEMS?
Depending on the input water quality and the frequency of maintenance, the water filters can last 1 to 2 years.
CAN I REPLACE THE FILTER AFTER 2 YEARS?
Yes! All products have available replaceable filter cartridge that can be purchased from Wateroam.
WHAT FILTER MAINTENANCE IS REQUIRED?
​Please review our ROAMfilter Plus or ROAMfilter Ultra Video Tutorials page here for step-by-step instructions for filter maintenance.
CAN WE PURCHASE INDIVIDUAL PARTS FOR REPLACEMENT?
​Yes! You may purchase individual spare parts from Wateroam.
​DO WATEROAM'S WATER FILTRATION SYSTEMS FILTER SEA WATER?
With the advancement of technologies, seawater can be treated through Reverse Osmosis (RO) membrane or desalination. Both of which require a huge amount of energy. Wateroam's filtration systems are built to be operated with a hand pump, and specialise in removing bacteria and viruses; excluding the sea water treatment.
HOW IS WATEROAM'S PRODUCT DIFFERENT FROM OTHER WATER FILTRATION SYSTEMS?
Many water filters are too complex, bulky, require long set-up time, and often require an energy source to generate sufficient water head to push water through the membrane. In rural conditions, we do not have the luxury of providing extensive training to villagers to ensure proper usage, vehicles to transport bulky systems, or a constant flow of electricity. 

​The ROAMfilter
™ Plus is simple, portable, durable and does not require electricity. It is designed specifically to the needs of rural and disaster-hit conditions. Using the hand pump operation, it can produce up to 200L of water in an hour. It is easy to use, and can be carried around in your backpack – making it ideal for rural areas with little infrastructure.
WHAT ARE THE LIMITATIONS OF WATEROAM'S WATER FILTRATION SYSTEMS?
Wateroam’s products specialises in filtering bacteria, viruses and cysts within the pore size range of 0.02 microns. It is not designed to remove taste, chemicals and heavy metals. However, we are fully aware about these issues in certain locations and we are currently exploring ways to address them.​​ Further product development will be done to enhance the technology's filtering capabilities.
HOW DO I SET UP THE ROAMFILTER PLUS?
Please review our ROAMfilter Plus Video Tutorials page here for step-by-step instructions for set up, operation and maintenance.​
HOW DO I SET UP THE ROAMFILTER ULTRA?
Please review our ROAMfilter Ultra Video Tutorials page here for step-by-step instructions for set up, operation and maintenance.
Which water filtration system is best suited for me?
As water quality vary at different places, initial assessment of the water quality is helpful in determining suitability. You can contact us and our friendly team will advise you on your water project at no additional charge.

​Water Test Kits

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WHAT KIND OF WATER TEST KITS DO YOU SELL?
We offer the following:
  •  Basic Water Test Kits that test for 10 factors
  • Advanced Water Test Kits that test for 13 factors 
  • Coliform Water Test Kits that test for total coliforms
Please visit our Water Test Kits page here for more details.
Are the water test kits available for purchase in bulks?
All products utilize advanced hollow-fibre technologies.
Question 2

Home Series Filter

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WHAT KIND OF WATER TEST KITS DO YOU SELL?
We offer the following:
  •  Basic Water Test Kits that test for 10 factors
  • Advanced Water Test Kits that test for 13 factors 
  • Coliform Water Test Kits that test for total coliforms
Please visit our Water Test Kits page here for more details.
Are the water test kits available for purchase in bulks?
All products utilize advanced hollow-fibre technologies.
Question 2

General FAQs

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Water FAQs

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Still have unanswered questions? Contact us!


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*Wateroam is a social enterprise that works with both international and local partners to provide better access to safe drinking water around the world. Givers’ contributions directly support Wateroam in growing our efforts in providing rural and disaster-afflicted communities with clean drinking water. Please do note that Wateroam is not a Singapore registered Institute of Public Character and your support of Wateroam’s relief efforts does not constitute as a charitable donation and does not qualify for tax-deduction in Singapore or elsewhere. If you have any questions about contributing to Wateroam, please contact us here.